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How do I permanently delete my Starmaker account?

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  1. Open your e mail account that’s registered with the software or web site.
  2. Now compose an e mail.
  3. Enter the e mail tackle appsupport@starmakerinteractive.com.
  4. On Topic Kind “REQUEST TO DELETE MY ACCOUNT”.

The way to Delete Starmaker account completely

Per the Phrases of Use Settlement, you have to request to have your account deleted by contacting Starmaker buyer help through the “Contact Us” hyperlink on our web site. Starmaker customer support will then help you in completely deleting your account inside an inexpensive time interval. We can’t delete your account with out first receiving written consent from you and should not be capable to observe up with confirming the deletion of your account in writing. It’s best to subsequently think about this affirmation as being efficient proof that your account was efficiently and completely deleted from our system. Nonetheless, please word that if we’re unable to delete any information for causes equivalent to (i) not accessing that info as a result of it’s exterior of our management or (ii) the shortcoming to confirm whether or not the particular person is you or another person, we might not be capable to delete your account. Word: When you have any privateness issues over the above process pursuant to our Privateness Coverage, please contact buyer help earlier than requesting that we delete your account.

See more: How to delete starmaker account

I reported an issue with my video submission that I submitted on [insert date here] and it was by no means reviewed for publication on Starmaker’s web site. What occurred?

All of Starmaker’s movies are reviewed by precise individuals who watch them (and don’t simply take a look at the title). So though you would possibly anticipate a assessment inside 24 hours, typically issues take longer than anticipated, particularly throughout busy intervals like holidays and finals week at universities when submissions could be acquired in droves.

Particularly, throughout busy intervals we normally solely assessment movies which might be new or not too long ago up to date. We additionally are inclined to prioritize evaluations primarily based on video size – i.e., shorter (lower than 5 minutes) submissions can take longer for us to observe and reject/delete in the event that they’re lower than our high quality requirements.

Should you really feel that your submission remains to be ready for a assessment after a number of days, please ship an e mail containing the next info to [email protected]: Date of Submission Video URL Your Full Identify And whether or not you continue to have entry to the video because it’s attainable that you could be not be capable to retrieve it after a sure period of time has handed since its creation. If that’s the case, present as many particulars as attainable (such because the title, description, class it was submitted to, and so on) in regards to the video in order that we are able to establish and find your submission.

The way to Delete Starmaker account completely 2021

We’ll then do our greatest to search out out why your assessment request is taking longer than anticipated. Please remember that if we’re unable to find your submission for any motive or greater than two weeks have handed because you initially reported an issue along with your video, we might not be capable to give you one other alternative to submit this identical video once more. Nonetheless, please word that Starmaker reserves the appropriate to take away submissions from its web site at any time both due to violations of those Phrases of Use or just attributable to excessive quantity on our servers which ends up in movies changing into inaccessible inside an inexpensive period of time after a video’s creation.

I reported an issue with my assessment on [insert date] and it was by no means resolved/resolved incorrectly. What occurred?

Typically, we obtain extra assessment requests than our small crew of volunteer reviewers can deal with. However don’t panic! 🙂 This normally happens in the course of the busy interval earlier than Christmas or when universities are in session (since schoolwork is usually a better precedence). We respect your persistence as we attempt to make amends for all of the submissions that had been submitted by Starmaker customers such as you. You possibly can see whether or not your request has been closed accurately by checking the “Standing” part of the assessment kind:

In Progress – Your assessment is being actively labored on and should take time to finish

In case your submission remains to be beneath assessment after a number of days, please ship an e mail to [email protected] with the date of your preliminary request and the URL you submitted. We’ll then do our greatest to search out out why your video’s standing has not modified but. Please remember that if we’re unable to find your video for any motive or greater than two weeks have handed because you initially reported an issue along with your assessment, we might not be capable to give you one other alternative to submit this identical video once more. Nonetheless, please word that Starmaker reserves the appropriate to take away submissions from its web site at any time both due to violations of those Phrases of Use or just attributable to excessive quantity on our servers which ends up in movies changing into inaccessible inside an inexpensive period of time after a video’s creation.

I need to report a submission that violates the Phrases of Use. What ought to I do?

Please e mail [email protected] along with your identify, tackle, and telephone quantity so we are able to contact you if we want any further details about the reported submission. For extra info on what constitutes a violation, please see Part 13, “Prohibited Conduct” under for particulars. Please word that something despatched through the web (equivalent to emails) could also be copied and retained by third events when passing by way of numerous networks between the sender and the receiver. Please maintain this in thoughts when sending us delicate info equivalent to your identify, tackle, and telephone quantity through e mail.

I need to report a video that was submitted by a member of the family with out my permission. What ought to I do?

To ensure that us to find and assessment these submissions, we want you to supply us with the URL or not less than inform us which class it was submitted to in order that we are able to establish and find your submission. As soon as an unauthorized submission has been discovered, we are going to contact the submitter for extra particulars about their submission to allow them to take away it if crucial. However please word that customers will not be obligated to answer our requests for extra info concerning these submissions; subsequently, relying upon how useful/unhelpful the submitter is in offering particulars for figuring out the video, we could also be unable to give you one other alternative to submit this identical video once more. Nonetheless, please word that Starmaker reserves the appropriate to take away submissions from its web site at any time both due to violations of those Phrases of Use or just attributable to excessive quantity on our servers which ends up in movies changing into inaccessible inside an inexpensive period of time after a video’s creation.

I need to report an inappropriate username. What ought to I do?

Please e mail [email protected] along with your identify, tackle, and telephone quantity so we are able to contact you if we want any further details about the reported submission. For extra info on what constitutes a violation, please see Part 14, “Username” under for particulars. Please word that something despatched through the web (equivalent to emails) could also be copied and retained by third events when passing by way of numerous networks between the sender and the receiver. Please maintain this in thoughts when sending us delicate info equivalent to your identify, tackle, and telephone quantity through e mail.

I need to report a video that was created for me however I don’t like the way it turned out. What ought to I do?

Should you didn’t give categorical permission for Starmaker to create a video for you and/otherwise you determined towards buying the merchandise after the video was created, please contact [email protected] along with your identify, tackle, and telephone quantity so we are able to examine the incident additional. For extra info on what constitutes a violation, please see Part 15, “Video Creator” under for particulars. Please word that something despatched through the web (equivalent to emails) could also be copied and retained by third events when passing by way of numerous networks between the sender and the receiver. Please maintain this in thoughts when sending us delicate info equivalent to your identify, tackle, and telephone quantity through e mail.

I need to report a video that I created as a result of I feel it was uploaded with out my permission. What ought to I do?

Should you didn’t create a video with our Video Maker instrument or if you happen to determined towards buying the merchandise after the video creation course of was accomplished however earlier than it was submitted to Starmaker’s database, please contact [email protected] along with your identify, tackle, and telephone quantity so we are able to examine the incident additional. For extra info on what constitutes a violation, please see Part 16, “Video Creator” under for particulars. Please word that something despatched through the web (equivalent to emails) could also be copied and retained by third events when passing by way of numerous networks between the sender and the receiver. Please maintain this in thoughts when sending us delicate info equivalent to your identify, tackle, and telephone quantity through e mail.

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