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Friday, January 28, 2022

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Experiencing Long Wait Times?

We perceive some members and new enrollees are experiencing delays receiving new ID playing cards, getting via to our customer support middle or accessing parts of our web site. We’re sorry and thanks to your endurance. We take these issues very significantly and have put a number of measures in place to enhance the scenario and make sure that members have entry to care. This consists of increasing our hours and considerably rising the variety of our customer support representatives.

If You’ve got Already Acquired Your Member ID:

When you have your Blue Protect member ID card, that’s excellent news. You’re able to entry data now. Merely go to the Fast Begin Information or log in in on to the Member Heart web site.

See more: 888-256-3650

If You Paid and Haven’t Acquired Your ID Card:

For those who didn’t obtain your welcome equipment throughout the 10 days, please name (855) 836-9705 in the event you signed up to your plan via Coated California. For those who signed up instantly via Blue Protect, please name (888) 256-3650.

If You Want a Prescription and Have Not Acquired Your ID Card:

You possibly can pay the pharmacy instantly and Blue Protect will reimburse you in line with your advantages. When you have questions and signed up to your plan via Coated California, please name (855) 836-9705. For those who signed up instantly via Blue Protect, please name (888) 256-3650.

If You Have to See a Physician and Have Not Acquired Your ID Card:

Please name (855) 836-9705 in the event you signed up to your plan via Coated California. For those who signed up instantly via Blue Protect, please name (888) 256-3650. Our customer support group will get hold of your data and can contact your doctor to confirm protection.

If You Have to Make a Fee and Acquired an Bill from Blue Protect of California:

Contact Us:

  • For those who want extra assist, ship a message to us at Group Protect.

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